How Heyday scaled up to deliver Western Sydney Airport, and beyond
Digital QA enabled Heyday Group to deliver its biggest project yet.
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Electrical
Heyday Group
Brett Lavorato
NSW Construction Manager
NSW
Australia
An appetite for scale, and a new level of challenge
Heyday Group is one of Australia’s leading Tier 1 electrical contractors, taking on large-scale, high-compliance projects across commercial construction and infrastructure. When awarded the electrical works for Western Sydney Airport, Heyday faced a challenge unlike anything before: a massive, fast-paced build. At the same time, the industry itself was shifting.
"A shift in the last 5 years, particularly with some of the large government-funded projects... they demand high requirements for compliance and quality documentation and submissions."
Their existing QA process, entirely paper-based, had served them well on smaller projects but here, it was a bottleneck they could no longer afford.
Without a change, they risked drowning in admin, losing control of quality, and frustrating clients with slow, incomplete documentation.
“I don't think a project of that scale would be manageable without an automated system.”
Brett Lavorato, Heyday Group
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The high cost of staying with paper
For a project of this size and complexity, continuing with a traditional paper-based process presented a number of critical risks:
- Lost or delayed documentation making it impossible to prove compliance
- Increased risk of expensive rework and project delays
- Skilled coordinators tied up in administration instead of improving quality
- Frustrated clients with limited project visibility and confidence
A partner to match their ambition
With the stakes so high on their 45-year history's biggest project, Heyday knew they needed more than just a tool; they needed a strategic partner. They chose CONQA because it offered a clear, actionable plan to tackle the project's massive scale.
"For us, the importance is on the set up of the QA and commissioning boards from the get go is paramount to the success of implementing the system."
With CONQA, Heyday:
- Created a digital QA library so every checklist was accessible in the field
- Set up the Western Sydney Airport project in CONQA, tailored to their workflow
- Enabled real time QA capture for teams to capture and sign off checklists live from site
- Improved transparency of work, by giving both Heyday and the client live visibility of progress
What has changed since using CONQA?
Proof of work as it's completed
Since adopting CONQA on the Western Sydney Airport job, Heyday's QA is now completed on time, and with evidence. Photos, notes and timestamps are captured on the spot, and progress is visible to all stakeholders instantly.
“Using CONQA means we can provide live data updates on progress to both internal senior management and our client representative at the click of a button"
Reduced administrative workload
Where project managers previously spent hours chasing physical paperwork from site, they can now verify completed work in real-time from a single dashboard, eliminating the administrative bottleneck of pen and paper QA.
"We would normally have someone have to enter all of our records into a tracker if we wanted to monitor our status and progress on the project. But with CONQA, we don't need to have that resource to do that because the data's coming directly live from the site."
“They’re monitoring what’s going on on site in terms of the completion of the checklist. So they’re not having to go out to site, find the supervisor, find the piece of paper, that then gets scanned, that then gets uploaded onto a server, that then gets put onto a tracker. There's a physical saving there.”
Brett Lavorato, Heyday Group
The result: Heyday Group has the tools to unlock the next tier of growth
The results speak for themselves. With CONQA in place, Heyday is delivering Western Sydney Airport with confidence and control. They’ve since expanded the platform into the ACT, and secured two more landmark projects at a similar scale: New Shoalhaven Hospital and New Shell Harbour Hospital.
See how CONQA works
Book a demo and our team will be in touch to show you how CONQA can help you unlock your ability to scale.