Window & Door QA Software | CONQA – Proof for Every Unit

The further a defect travels, the more it costs to fix.

One joinery manufacturer put numbers on it. A defect caught at cutting costs about $50 to put right; caught at prep, about $100; at fabrication, $200. Once it reaches site, it is a truck, an installer’s day, and a builder who now checks everything you send.

Before they moved the check to the bench, their remediation list was growing faster than it cleared, with no photographic evidence to defend a single job on it. It cost them a major customer.

Most factories run the check the same way: a tick sheet at the end of the line, filled in when there’s time. Paper never catches it going out the door.

“More going in than what was getting ticked off… a piece of paper with a tick box.”

– a joinery manufacturer

A joiner fitting a window frame on the production line

Photo capture at the bench, tied to the specific unit. The check happens where the fix is still cheap.

You’ve got the evidence. You just can’t put your hand on it.

You already check the work. What you can’t do is produce it later: this unit, this step, this person, this day. The evidence exists somewhere, in a folder, on a phone, on a sheet in a tray, and none of it is attached to the thing it describes.

CONQA builds the record against the unit as it moves. Cutting, prep, fabrication, delivery, each with its own checks and sign-offs, held against the item they belong to. Nothing is assembled at the end, because there’s nothing to assemble.

A manager can open any unit before it’s loaded and see exactly what was done to it. Months later a client can be sent the same thing, without anyone going looking.

The manager's review queue – every unit's photos checked and cleared before it ships.

The manager’s review queue. Every unit’s photos checked before dispatch, nothing leaves unlooked-at.

A disputed unit is yours to own – unless the record left with it.

Every unit you make goes into someone else’s build: a window into a facade, a door into a fit-out. Once it’s in, whatever is wrong with it defaults to you – transit damage, install damage, another trade’s mistake – until you can show the state it left the factory in. The photos your floor already took, reviewed and dated before dispatch, are that answer. The same manufacturer’s delivery disputes ended this way too: builders claiming units never arrived, answered from the dispatch record with the builder’s own signature on it. “We’re getting a lot more truthful clients out of it.”

“We did not send it out like this.”

– a joinery manufacturer

A QA report page: checks marked Pass with who and when, evidence photos time-stamped – the state the unit left the factory in, on the record.

The unit’s record at dispatch: what it was, who made it, and the state it left you in.

What manufacturers told us.

A joinery manufacturer cut site-remediation works by roughly two thirds in nine months by catching it on the floor, not on site.

“One good catch with a good system could save us a huge amount of money.”

– a QA lead at a switchboard manufacturer

“We used to have thousands of sheets of paper for every job. Now we have all the information in one place.”

– Operations Manager, AE Smith

Common questions

What does CONQA do for windows and doors manufacturers?

CONQA is construction quality assurance software built on proof. Makers photograph and check their work at the bench, a manager reviews the evidence before dispatch, and each unit leaves with a record showing it was made right. That record stops defects reaching site and answers for the unit if it is ever disputed.

How does QA on the factory floor cut site call-outs?

It moves the check to the bench, where a defect costs about $50 to put right, instead of on site, where the same defect costs several hundred dollars plus the travel and an installer’s day. A manager reviews every unit’s photos before dispatch, so nothing ships unlooked-at and the defects that would have become call-outs get fixed at the bench.

Will the factory floor actually use it?

Floor adoption in windows and doors manufacture is achievable because it is bench work. The unit is in front of the maker and the phone is in hand, so capture happens once, at the work. If capture is hard the floor won’t do it, which is why CONQA is built for the person at the bench, not only the QA manager.

Does CONQA replace our ERP or production systems?

No. CONQA is the independent QA record. It runs alongside your ERP, scheduling system and spreadsheets rather than replacing them. The record is exportable in full and yours to keep. It outlives the project and the person who made it.

How much does CONQA cost?

CONQA starts at $899 a month for windows and doors manufacturers. Pricing scales with the size of your operation – there’s no per-user charge, so everyone who needs to see the record gets access. Book a demo and we’ll give you a firm number for your workshop.

The site call-outs stop on the factory floor.

The further a defect travels, the more it costs to fix.

You’ve got the evidence. You just can’t put your hand on it.

A disputed unit is yours to own – unless the record left with it.

What manufacturers told us.

Common questions

Catch it on the floor. Prove it left you right.