Customer story · Civil & infrastructure

Taxiway Zulu, with the client watching live

Fulton Hogan is one of Australasia’s largest civil and infrastructure contractors. On Melbourne Airport’s Taxiway Zulu project – the airport’s largest single airfield investment since it opened in 1970 – the QA record ran on CONQA before the first crew stepped on site.

“By ensuring real time access to this information, we’ve established a level of transparency that enhances trust and information flow with our client.”

Ajith Kulappurath, Regional Quality Manager, Fulton Hogan
Fulton Hogan crew at work on the Melbourne Airport Taxiway Zulu project

The job

Taxiway Zulu is airfield work: stringent standards, a live airport around it, and a client who needs to know exactly where quality stands. Fulton Hogan started the QA in CONQA before mobilising – site engineers captured the requirements and milestones for each piece of work and translated them into ITPs, so the workflow on the platform matched the build sequence on the ground.

“We are always looking for new and inventive ways to strengthen further and streamline our processes. With the help of CONQA, we can reduce manual paperwork, increase productivity and gain real-time insights throughout the build process.”

Ajith Kulappurath

What the client sees

Because the client works from the same record, progress isn’t reported after the fact – it’s visible as it happens, stage by stage. Ajith’s view is that sharing real-time quality insight with clients this way will become the norm. On Taxiway Zulu, it already is.

“With CONQA, we can demonstrate progress on a project, ensuring all stakeholders are kept well informed throughout each stage of the construction process.”

Ajith Kulappurath

See it on work like yours.

CONQA turns the QA plan into ITPs the site team runs from their phones, with the client watching the same record.