The job
When walls get opened in hundreds of apartments, the question is always whose work was right at handover. Salute documents and photographs the key stages of every install in CONQA, so when something is damaged after them, the proof is already filed.
“It becomes quite costly for us if they start opening the walls in hundreds of apartments.”
Cameron Holmes
Variations, without the paper chase
Three to ten variations a day used to mean printing, signing on site, scanning and circulating – and even then the claim could stall with a QS who wasn’t there when the work happened.
“There is pressure on builders to manage costs, especially at the end of a job. Their QS is an extremely busy person and doesn’t always have the context of everything that’s happening on site, so if they don’t have the information they need to process a claim it can get knocked back.”
Cameron Holmes
Now every variation is a CONQA checklist – timekeeping, people, materials, photos – submitted with the month’s claim.
“I can trust the team won’t miss anything even if I’m not on site. We’ll add the reference number along with the description and photos. Photos say everything, they don’t lie. It just makes it much easier for the QS to relate in their system and approve the claim so we can get paid.”
Cameron Holmes