The job
QA gives Hudson confidence each product meets design intent – reinforcing requirements, Australian standards – and cuts risk across the board. On paper, that confidence was expensive: documents got lost or damaged, and assembling a complete information package for a customer took hours.
“Providing a customer with a complete package of information would take hours and hours to compile. It would be really difficult to have all of the information organised and clear in real-time, especially as some clients mightn’t be able to make an inspection, or they’d want to come to see progress before and during the project.”
Michael Ross
What changed
Everything uploads in real time, photographs are time-stamped, and nothing can be lost. The hours that went into compiling now go into training the team – and the Tasmanian boom makes that capacity worth more than ever.
“It’s fantastic. It’s very user friendly and it certainly saves time and is great in terms of transparency. Some of the team aren’t computer savvy and they picked it up with no-issues.”
Michael Ross