The job
Paper inspections meant “the great paper shuffle” – documents to site, documents back, documents lost. The site crews are hands-on experts, not IT people, so whatever replaced paper had to stay simple: enough structure to see what’s being done, without a thousand data-entry points.
“The main benefit for us is that we can track our whole process on site from when we get asked to start something right through to when we hand it back over to the client.”
James Benington
QA as a selling point
The record does commercial work beyond the site: main contractors know a Sansom tender comes with QA that stands up to council audits.
“A benefit for us is that we can sell the use of CONQA with our tenders. The main contractor knows that they’re going to have something robust to help them with council audits of their quality assurance systems. It makes it easier for them to award us tenders knowing that we’re going to support them and make their life easier.”
James Benington