Customer story · Commercial & trades

Rework down 80%, five thousand photos a month

Wilson Plumbing & Drainage is one of Australia’s leading hydraulics contractors, with work across the buildings that define Melbourne’s skyline. Since moving QA to CONQA, rework is down at least 80% – and the photographic record backs handovers and payment claims instead of piling up on someone’s phone.

80%

Reduction in rework since the checks moved to the point of work.

“Keeping it simple and useful for our guys on the ground is key. With CONQA, we get it right the first time, and can prove it.”

Phil Clough, Construction Manager, Wilson Plumbing & Drainage
Wilson Plumbing & Drainage pipework installation

The job

Wilson’s teams photograph their work at key milestones – more than 5,000 images a month. Through CONQA those photos land in the office instantly, filed against the work, ready for handovers and payment claims.

“It’s about having the documentation there when you need it. It’s not only a live feed from the site, the proof is there forever and it’s easily accessible.”

Phil Clough

The weekly review

Quality gets reviewed weekly against the CONQA record, so the QA process itself keeps tightening – less rework, less long-term risk, and a crew that gets it right the first time because the check happens while the fix is still cheap.

See it on work like yours.

CONQA files every photo against the work it proves – handovers and claims ready the day they’re asked for.

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